1. Must be a Petstock Rewards Member to be eligible for the Unlimited PETwash Subscription. Not a Member? Sign up today it’s free.
2. The Unlimited PETwash is limited to one (1) dog per subscription, upon sign up we allocate your subscription against each individual dog’s breed, colour & name.
3. Unlimited PETwash allows for unlimited washes for each subscribed dog, which is renewed every 4 weeks (28 days) from the date of activation.
4. The PETwash service is ‘Do It Yourself’, however at all times Petstock staff are trained to assist, should you need any guidance operating our PETwash facilities.
5. PETwash is limited to use within our store opening hours, Petstock reserve the right to close or alter store opening hours
6. No other discounts/special offers are valid in conjunction with the Unlimited PETwash subscription.
7. To cancel your subscription, you must request this in writing by email to sophie.weller@petstock.com.au.
8. No refund or credit is given for any unused portion of the monthly subscription in the event of early cancellation.
9. Seven (7) days notice must be given for any cancellation.
10. In the event of any pricing, terms and conditions changes, this will be communicated to you in writing by post/email.
11. Your Unlimited Monthly Subscription is taken in advance of services rendered.
12. Price changes will take immediate effect for new customers, and will be applied after 30 days notice to existing customers.
13. Ezidebit charge a dishonour fee of $21.90 in the event insufficient funds are in your account on the date it attempts to take your monthly subscription fee.

Promoter: Royal Canin Australia Pty Ltd (ABN: 88 092 020 178), Tower 1, Level 23, 727 Collins Street, Docklands VIC 3008.

Competition Period: 12.01am (AEST) 30/04/2024 to 11.59pm (AEST) on 29/07/2024.

**Who can enter?: **
Only Australian residents who:
(a) are aged 18 or over; and
(b) are/become a member of the PETstock Rewards program and have a valid phone number and email address associated with their membership.

See www.petstock.com.au/rewards for membership details.

Membership of the PETstock Rewards Program (and, consequently, participation in this competition) is subject to the terms and conditions which apply to the PETstock Rewards Program available at www.petstock.com.au/rewards as amended from time to time.

Who can't enter?
Directors, officers, management, and employees (and their immediate family members) of:

(a) the Promoter; and
(b) the agencies, companies or participating premises associated with this competition.

"Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

Where will the competition run?

The competition will run in participating PETstock outlets which are displaying promotional material **(Outlet) **across Australia, including the PETstock online store at www.petstock.com.au (Website).

Qualifying Purchase:

Purchase a minimum of 3 x 12 pouch boxes or 36 individual pouches of one or more of the below participating ROYAL CANIN® product flavours (Participating Products) to make a Qualifying Purchase:

• ROYAL CANIN® Kitten Gravy Wet Cat Food Pouches ·
• ROYAL CANIN® Kitten Jelly Wet Cat Food Pouches ·
• ROYAL CANIN® Kitten Loaf Wet Cat Food Pouches ·
• ROYAL CANIN® Instinctive Adult in Gravy Wet Cat Food Pouches ·
• ROYAL CANIN® Instinctive Adult Wet Jelly Cat Food Pouches ·
• ROYAL CANIN® Instinctive Adult Wet Loaf Cat Food Pouches ·
• ROYAL CANIN® Instinctive 7+ Adult in Gravy Wet Cat Food Pouches ·
• ROYAL CANIN® Indoor Adult in Gravy Wet Cat Food Pouches ·
• ROYAL CANIN® Indoor Adult in Jelly Wet Cat Food Pouches ·
• ROYAL CANIN® Indoor Adult 7+ in Gravy Wet Cat Food Pouches ·
• ROYAL CANIN® Sensory Smell Gravy Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Sensory Smell Jelly Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Sensory Taste Gravy Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Sensory Taste Jelly Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Sensory Feel Gravy Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Sensory Feel Jelly Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Ageing +12 Gravy Cat Food Pouches ·
• ROYAL CANIN® Ageing 12+ Jelly Cat Food Pouches
• ROYAL CANIN® Hair & Skin Care Gravy Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Hair & Skin Care Jelly Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Hair & Skin Care Loaf Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Digestive Care Gravy Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Digestive Care Loaf Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Appetite Control Gravy Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Appetite Control Jelly Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Hairball Care Gravy Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Hairball Care Jelly Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Urinary Care Gravy Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Urinary Care Jelly Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Light Weight Care Gravy Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Light Weight Care Jelly Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Maine Coon Breed Adult Wet Cat Food Pouches ·
• ROYAL CANIN® British Shorthair Breed Adult Wet Cat Food Pouches ·
• ROYAL CANIN® Persian Breed Adult Wet Cat Food Pouches

Entry Instructions

To enter the Competition, you must, during the Competition Period:
(a) make a Qualifying Purchase from an Outlet and, at the time of purchase, have your PETstock Rewards card scanned or provide your PETstock Rewards account details to the cashier; OR
(b) visit the PETstock Website, log into your PETstock online account and make a Qualifying Purchase, to automatically receive one entry per Qualifying Purchase.

Entries will be recorded via the PETstock Rewards database and are deemed to be received at the time of receipt into the PETstock Rewards database. Entries do not rollover to remaining weeks if entrants are not drawn.

How many winners will there be and will they be chosen

This is a game of chance and skill plays no part in the determination of the winners.
There will be 13 (Thirteen) winners determined in respect of this Competition.
There will be 13 draws conducted, 1 drawn every Tuesday from the 07/05/24 to the 30/07/24.
The draws will be held at 2pm (AEST) at Farrimond Ltd, Level 1, 5 Eglon Street, Parnell, Auckland, New Zealand as follows:

Draw Dates: Every week, beginning 07/05/2024 -and ending 30/07/2024.
Draw Period: For entries received across each PETstock Outlet and Website purchases across the entire Competition Period. 1 winner drawn each week on a Tuesday, within the Draw Dates period
Number of Draws: 13

Every Draw Date, the first valid entry drawn randomly via computerised automated generator from the entries received from Outlets and the Website, will win a prize. The Promoter may draw additional reserve entries in a draw and record them in order, in case a winning entry/entrant is deemed invalid, or a prize is unclaimed (Reserve Entrants).

What can I win
There are 13 prizes to be won.
Each prize is valued at AUD $2,000 (incl GST) and consists of:
2x AUD $500.00 Visa Physical Gift Cards; and
1x AUD $1,000 PETstock Physical Gift Card.
There is a limit of one prize per person (except for SA residents).

Total Prize Pool
The total prize pool is valued at up to AUD $26,000 (incl GST)

How many times can I enter
Multiple entries are permitted. An entrant can gain multiple entries:

• for every Qualifying Purchase made in a single transaction; or
• for every Qualifying Purchase made across multiple transactions.

Entries will be recorded via the PETstock Rewards database, and you will automatically receive one entry per Qualifying Purchase. Each entry must be submitted in accordance with these Terms and Conditions.

How and when will the winner/s be informed?
Winners will be notified in writing by email (prizes@farrimond.co.nz) within two business days of determination.
Winners will also have their name and region of residence published on the website https://www.petstock.com.au/pages/promotions on 31/07/2024 for a period of 28 days.
In order to claim their prize, a winner must reply via email by 30/08/24 accepting the prize and providing details of a signature required delivery address & a mobile number.

Required Verification/ Proof of Purchase

If requested by the Promoter, you must produce, within the time requested by the Promoter at its absolute discretion, appropriate photo identification or other documentation required by the Promoter to verify your identity, age, eligibility to participate in the competition and claim a prize (if won), including compliance with these Terms and Conditions.

If the items required by the Promoter are not received or an entrant has not been verified to the satisfaction of the Promoter within the time period required by the Promoter, the relevant entry/ies will be deemed invalid.

Entrants can only enter this competition using their own PETstock Rewards membership. Entrants who enter using multiple aliases will be disqualified.

A prize will only be awarded following all validation and verification requirements of the Promoter being met to its satisfaction.

Prize Terms
As per conditions of entry. Prizes are not transferable & cannot be converted to cash.

PETstock Gift Cards are subject to the issuer’s terms available at: https://www.petstock.com.au/pages/gift-cards and can only be used in store at PETstock stores only. PETstock Gift Cards are not subject to an expiry date and are valid until the balance has been expended. The PETstock Gift Card should be treated like cash and cannot be replaced if lost, stolen or destroyed. The PETstock Gift Cards will be sent directly from PETstock to the address (Signature required) advised by the winner.

The Visa Gift Cards will be subject to the issuer’s terms available at: https://giftcardstore.com.au/terms/. The Visa Gift Cards will be sent directly from the giftcardstore to the address (Signature required) advised by the winner.

Any ancillary costs associated with redeeming the PETstock Gift Card or VISA Gift Cards are not included.

The Promoter will not be responsible for any lost, delayed, misdirected or incomplete delivery addresses advised by the winners.

Unclaimed prize/s

Prize claim date: 5pm (AEST) on 30/08/2024.

Unclaimed prize determination: 2pm (AEST) on 31/08/2024 at the same location as the original draws.

If a prize has not been accepted or claimed by the prize claim date above or if, after making all reasonable attempts, the Promoter can't contact a winner (or a winner does not contact the Promoter) by the prize claim date above, the relevant entry/ies will be discarded and the Promoter will re-award the relevant prize/s to Reserve Entrant/s and/or carry out an unclaimed prize draw at the date, time and place stated above to randomly distribute the prize/s. Any winners will be notified in writing by email within two business days of determination and will have their name and region of residence published on the website https://www.petstock.com.au/pages/promotions on 01/09/2024.

Collection and use of your personal information

If you are a winner, you must take part in all publicity, photography and other promotional activity as the Promoter requires, without any compensation. You consent to the Promoter using your name and image in any promotional or advertising activity.

When an entrant becomes a PETstock Rewards member, the Personal Information provided by the entrant will be entered into a database and used by PETstock, PETstock’s related entities and agencies engaged by PETstock, for PETstock’s current and future promotional and marketing purposes. See https://www.petstock.com.au/help/privacy-policy. Should an entrant's Personal Information change, it is the entrant’s responsibility to update the details in their PETstock Rewards membership by following the links at www.petstock.com.au/sign-in.

All information entrants provide (“Personal Information”) will be used for the purpose of administering this competition and awarding the prizes, and PETstock will disclose entrants' Personal Information to the Promoter. If the Promoter is unable to contact an entrant due to incorrect Personal Information in their PETstock Rewards membership, the entry(s) submitted by the entrant will be deemed invalid.

Promoter will then disclose the data (Full Name, Email address & Phone Number) to Farrimond Ltd to assist in conducting this competition draw, communicating with you, storing data or to hold and use for purposes of awarding the prizes & distributing the prizes as required.

PETstock and the Promoter and its related entities and agencies are bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth).

The Promoter’s Privacy Policy can be found at www.mars.com/privacy and includes information about:

(a) how to seek access to the personal information the Promoter holds about you and seek correction of the information; and
(b) how to complain about a privacy breach and how the Promoter will deal with such a complaint.

Permit numbers

Authorised under:

Permit No ACT TP 24/00337
SA Licence No. T24/273
NSW Authority No. TP/03313

1 These Terms and Conditions incorporate and must be read together with the details outlined in the table above. Information about prizes and how to enter forms part of these Terms and Conditions. By entering, you accept these Terms and Conditions.

Entry

2 Your entry must be received during the Competition Period and will be deemed to be received only when received by the Promoter. If you return a Qualifying Purchase your entry may be deemed invalid at the Promoter's discretion (unless the product is defective). The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.

Prizes

3 Prize and all elements of prize must be taken as and when offered or will be forfeited, and if forfeited, the Promoter will not be liable. Prize/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter, including validity periods. Gift Card terms, including expiry date can be found at www.petstock.com.au/help/terms and https://giftcardstore.com.au/terms/.

4 The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share the prize.

General

5 Any failure by you to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s).

6 If you or your entry are deemed by the Promoter to breach these Terms and Conditions, your entry (or at the Promoter's discretion, all of your entries) may be discarded. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entries (including documentation establishing your identity, age, place of residence and place of employment). Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

7 You must not:

(a) tamper with the entry process;

(b) engage in any conduct that may jeopardise the fair and proper conduct of the competition;

(c) act in a disruptive, annoying, threatening, abusive or harassing manner;

(d) do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;

(e) breach any law; or

(f) behave in a way that is otherwise inappropriate.

8 The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.

9 If any dispute arises between you and the Promoter concerning the conduct of this promotion or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decision in connection with all aspects of this competition is final.

10 Prizes cannot be transferred or exchanged nor redeemed for cash. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change in prize value. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the relevant gaming authorities. Where it is practical for it to do so, the Promoter will notify you of such changes.

11 By entering, you request that your full address not be published.

12 If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the relevant gaming authorities.

13 The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice.

Liability

14 Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law).

15 Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant). Unless otherwise specified, prize/s will only be delivered to addresses in Australia.

16 By entering this Competition, you acknowledge that this competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Meta Instagram and Twitter. You provide your information to the Promoter and not to any social media platform. You completely release any relevant social media platforms from any and all liability.

1. The Petstock Like, Share & Tag Competition is open to Australian residents only, aged 18 years and over excluding employees of Petstock and their families, or any other organisation linked to the competition in any way. By entering the Competition, you are agreeing to these terms and conditions.

2. To enter the winner must be following Petstock Australia’s social media page on the chosen channel you have entered on (Instagram or Facebook), like the post and tag and friend.

3. No maximum number of entries! Users can enter as many times as they like.

4. Promotion begins at 9am AEDT on Thursday 1st August 2024 and closes at midnight AEDT Thursday 14th August 2024.

5. 1 x Winners will be from Facebook and 1 x Winner will be from Instagram. Petstock’s Social Team will choose the winners based on the conditions of entry. Petstock’s decision is final and no discussions will be entered into regarding the entries in the competition or the winner. Entering the competition does not guarantee a prize.

6. Entry via Instagram will require users to share an image or video of their pet and any item or service from a Petstock Store includes online purchase of products.

7. The winners will be selected by the Petstock Social Team based on the meeting the above criteria.

8. There are 1 x $200 Petstock Vouchers to be won (1 x Facebook and 1 x Instagram).

9. The winners will be contacted via direct message by 5pm Monday 19th August.

10. Petstock accepts no responsibility for late, incomplete, incorrectly submitted, corrupt or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.

11. The promoter is Petstock Pty Ltd (ABN 80 098 394 588) of 121 Lydiard Street North, Ballarat Central, VIC, 3350

12. The Promoter accepts no responsibility for any problems or technical malfunction of any communication network or for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. The Promoter has no control over telephone communications, networks or lines and accepts no responsibility for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise. The Promoter is not liable for any consequences of user error including (without limitation) any costs incurred.

13. The Promoter may, at its sole discretion, declare any or all entries made by an entrant invalid, and prohibit further participation by an entrant in this Promotion, if the entrant: a) fails to verify their personal details and/or eligibility to enter the Promotion to the Promoter’s satisfaction; b) tampers with or benefits from any tampering with the entry process or the operation of the Promotion; c) submits an entry which in the Promoter’s opinion is not in accordance with these terms and conditions; d) acts in a disruptive manner or with the intent to annoy, abuse, threaten or harass any other person; or e) engages in conduct in entering the Promotion which in the Promoter’s opinion is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or Promoter. This includes where entrants share receipts or product labels to enter the Promotion or where entrants use multiple names or addresses to register multiple entries.

14. If for any reason any aspect of this Promotion does not or is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries.

15. The Promoter, its associated agencies and companies and the agencies and companies associated with this Promotion will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).

16. The Promoter and its associated agencies and companies will not be liable for any damage to or delay in transit of prizes.

17. The information entrants provide will be used by the Promoter for the purpose of conducting this Promotion and may also be used for the purposes specified in the Promoter’s privacy policy. The Promoter may disclose entrants’ personal information to companies and agencies connected with this Promotion.
    17.1. Please click here for details of Petstock’s privacy policy
    17.2. Petstock will have the rights to re-share any content shared during the competition as per the Petstock Social Media Terms & Conditions | Petstock.com.au

1. Eligibility
   The Petstock Flea, Tick and Worming Giveaway Competition is open to Australian residents aged 18 years and over. Employees of Petstock, their families, and any associated organizations (including Elanco) are excluded from entry.
2. Acceptance of Terms
   Entry into the competition constitutes acceptance of these terms and conditions. Any entry not in compliance with these terms is invalid.
3. How to Enter
   To enter, participants must:
   • Follow Petstock Australia and Elanco Australia (identified as My Pet and I – Australia / @au.mypetandi) on Instagram or Facebook, depending on the platform of entry.
   • Like the competition post.
   • Comment with an emoji representing the pet they own.
   • Tag a friend.
   There is no limit to the number of entries; participants may enter as many times as they wish.
4. Promotion Period
   The competition begins at 2:00 PM AEST on Sunday, 29th September 2024, and closes at 11:59 PM AEST on Sunday, 6th October 2024.
5. Prizes
   
   • Four winners will be chosen: two from Facebook (one cat owner, one dog owner) and two from Instagram (one cat owner, one dog owner).
   • Each winner will receive a $100 Petstock Voucher and a one-year supply of flea, tick, and worming products (two 6-packs of treatments).
   • Winners will be selected by Petstock's social media team based on compliance with entry conditions. Petstock's decision is final.
   • Entrants are not guaranteed a prize.
6. Winner Notification
   Winners will be contacted privately via direct message on the platform through which they entered the competition. They will not be publicly announced. If a winner does not claim their prize by 5:00 PM AEST on Monday, 7th October 2024, Petstock reserves the right to redraw the prize for that category.
7. Winner Verification
   The Promoter reserves the right, at any time, to verify the validity of entries and to request proof of a participant’s eligibility (including a Participant’s identity, age, and place of residence). The Promoter may, at its sole discretion, declare any or all entries made by an entrant invalid, and prohibit further participation by an entrant in this Promotion, if the entrant: a) fails to verify eligibility to enter the Promotion to the Promoter’s satisfaction; b) tampers with or benefits from any tampering with the entry process or the operation of the Promotion; c) submits an entry which in the Promoter’s opinion is not in accordance with these terms and conditions; d) acts in a disruptive manner or with the intent to annoy, abuse, threaten or harass any other person; or e) engages in conduct in entering the Promotion which in the Promoter’s opinion is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or Promoter. This includes where entrants share receipts or product labels to enter the Promotion or where entrants use multiple names or addresses to register multiple entries. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
8. Entry Submission Responsibility
   Petstock accepts no responsibility for any incomplete, incorrectly submitted, late, corrupt, or misdirected entries, claims, or correspondence. This includes but is not limited to technical, communication, and network malfunctions or any other errors such as omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure, or otherwise. Any entries that fail to reach the Promoter by the closing date will be deemed invalid.
9. Promoter Information
   The Promoter of this competition is Petstock Pty Ltd (ABN 80 098 394 588), 121 Lydiard Street North, Ballarat Central, VIC, 3350, and Elanco Australasia Pty Ltd (ABN 64 076 745 198), Level 3, 7 Eden Park Drive, Macquarie Park, NSW 2113.
10. Tampering and Fraudulent Activity
    The Promoter reserves the right to disqualify any entrant who tampers with the entry process, submits a fraudulent entry, fails to comply with these terms and conditions, or engages in disruptive, misleading, or damaging behaviour. This includes, but is not limited to, multiple entries from the same individual using false details.
11. Promoter’s Rights
    The Promoter reserves the right to modify, suspend, or cancel the competition, including disqualifying any participant, if unforeseen circumstances arise beyond its control that compromise the integrity or fairness of the competition.
12. Limitation of Liability
    The Promoter, its affiliates, and agencies will not be liable for any loss (including, without limitation, indirect, special, or consequential loss or loss of profits), expense, damage, personal injury, or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this competition or the use of prizes, except where such liability cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
13. Prize Distribution
    The Promoter and its agencies accept no responsibility for delays or damage to prizes in transit.
14. Privacy
    By entering the competition, participants consent to the collection and use of their personal information by the Promoter(s) for the purpose of conducting this competition. Collected information may also be used for the purposes specified in the Promoter’s privacy policy. The Promoter may disclose entrants’ personal information to companies and agencies connected with this Promotion. For more details, please refer to Petstock’s privacy policy. Petstock reserves the right to re-share any content shared during the competition as per Petstock Social Media Terms & Conditions.